აღწერა
HIGHEST-RATED REFUND AND EXCHANGE MANAGEMENT PLUGIN THAT LIFTS CUSTOMER SATISFACTION. GET RETURN, REFUND AND EXCHANGE RMA PLUGIN TO CREATE A SIMPLE WARRANTY MANAGEMENT SYSTEM WITH EXCHANGE, WALLET AND CANCEL ORDER FEATURES
Return Refund and Exchange for WooCommerce lets you create a simple warranty management system stuffed with the organized refund, exchange, wallet, and cancel order features. It eliminates on-call complaints and helps in managing returned stock. Customers can request full or partial refunds (based on return policy). The whole process goes under a dedicated and streamlined mailing system that keeps both parties on the same note. Ultimately, it leads to high customer satisfaction.
IMPORTANT NOTICE:
From this update Version 3.1.4 onwards, the RMA plugin and its support will be handled by WP Swings.
WP Swings is just our improvised and rebranded version with all quality solutions and help being the same, so no worries at your end. Please connect with us for all setup, support, and update related queries without hesitation.”
WITH THE RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN YOU CAN:
- Return an order after delivery
- Easily handle the tax on the refund products
- Allow customers to add a reason for a refund
- Set multiple reasons for a product refund
- Let customers send an attachment with a refund request
- Manage stock on each refund
- Customize the refund button text
- Set the time period for refund request generation
- Enable refund requests for selected order statuses
- Create a dedicated mailing system for warranty management
- Add predefined elements in email content with shortcodes
- Communicate with customers through messages and Emails
- Admin can add the shortcode for order_id in the emails to track down the customer from whom refund and exchange request is made
- Serve the full RMA features to multilingual buyers (internationally) with WPML translation.
- Manage return and refund features for Cash on delivery(COD) buyers.
PLUGIN MEETS YOUR REQUIREMENT, SO
WHAT’S INCLUDED IN OUR FREE RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN
1) Dedicated refund system
With our Return Refund and Exchange plugin, merchants can create a dedicated refund system where they can build an email template to send to the customers who ask for a refund. Merchants can add the name, email, email header, and footer for their email template.
2) Predefined Refund Reason
Merchants can add multiple reasons for a product refund. Customers can select any of these reasons while asking for a refund.
3) Mail Notification For Refund
Merchants can notify the customers of different scenarios for the product refund. They can create different emails if a refund request is generated, approved, or cancelled. Merchants can add a different subject line and content for every scenario. They can also use Shortcodes to add elements to the email content.
4) Efficient Tax Handling
With our Refund and Exchange plugin, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the “Enable Tax” option.
5) Stock Management
Our Refund management plugin provides a feature to manage stock. Merchants need to enable this feature from the plugin settings. Once you enable this feature, the product stock will be increased whenever a refund request is accepted.
6) Refund on selected order status
You can select the order status on which a customer can submit a refund request. You can select either a single or multiple order status in this setting. For example, if you select Completed, and Failed order statuses, you’ll allow your customers to generate a refund request if their order is completed, or failed.
7) Order Related Messages and Email notifications
You can allow your customers to send you the order related queries. Furthermore, you can also enable/disable the settings to let your customers add the attachments along with their messages.
8) WPML Compatible
Translate the RMA solution into 40+ languages with the WordPress Multilingual (WPML).
Visit Return Refund and Exchange For WooCommerce Documentation and learn more about the features and working of the plugin.
Check out Return Refund and Exchange For WooCommerce Knowledge Base
LIVE DEMO OF RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE
PLUGIN COMPATIBILITIES
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The RMA plugin is compatible with the Ultimate Gift Cards For WooCommerce and Gift Cards For WooCommerce Pro. Admin can now provide refund functionality on gift cards to its users. But for the practical implementation users are required to fulfill two conditions i.e. the expiration period of the gift card shouldn’t be achieved and its usability should be equal to zero.
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The RMA plugin is compatible with the WordPress Multilingual (WPML) plugin for localization of the plugin’s strings.
WHAT PREMIUM VERSION RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE OFFERS
- Refund policy feature
- Order Product Selection feature for Refund/Exchange
- Exchange feature
- Cancel feature
- Product Warranty Management
- Wallet feature
- Return ship label feature
- Full RMA support
- Partial refund feature
- Auto accept refund request feature
- Refund exchange feature for guest users
- Minimum order amount feature
- Product category disable the feature
- Integration for return ship label with ShipStation
- Shortcode of product table and the refundable amount for Refund Mails
- Compatibility with WordPress Multilingual (WPML)
- Compatibility with Wallet Systerm for WooCommerce & Wallet Systerm for WooCommerce Pro.
TAKE ADVANTAGE OF EXCLUSIVE FEATURES OF WOOCOMMERCE RMA PLUGIN
RMA Return Refund & Exchange For WooCommerce Pro
DOCUMENTATION OF PREMIUM VERSION
RMA Return Refund and Exchange for WooCommerce Pro Documentation
SUPPORT
If you need support or have any questions then kindly use our online chat window here or connect with us then Generate a Ticket
CONTRIBUTE AND TRANSLATE
Return Refund and Exchange For WooCommerce is translated into multiple languages Chinese, Dutch, Russian, Spanish and many more. Help localize Return Refund and Exchange For WooCommerce even further by adding your locale Language. Click Here
ეკრანული სურათები
Refund setting. Order details and click the refund button. Submit the request. Refund and manage the account by a merchant. Customers can send a message to the admin. Admin can reply to customer messages. Accept and cancel the refund request by a merchant. Manage the refunded product Stock. Send the mail by admin to the customer. Dedicated mailing system for refund requests. Mailing system for refund approved. Mailing system for refund cancel. Enable/disable email notification.
დაყენება
Automatic installation
Automatic installation is the easiest option as WordPress handles the file transfers itself and you don’t need to leave your web browser. To do an automatic install of Return Refund and Exchange For WooCommerce, log in to your WordPress dashboard, navigate to the Plugins menu, and click Add New.
In the search field type “Return Refund and Exchange For WooCommerce” and click Search Plugins. Once you’ve found our plugin you can view details about it such as the point release, rating, and description. Most importantly, of course, you can install it by simply clicking “Install Now”.
Manual installation
The manual installation method involves downloading our Return Refund and Exchange For WooCommerce and uploading it to your webserver via your favorite FTP application. The WordPress contains instructions on how to do this here.
Updating
Automatic updates should work like a charm; as always though, ensure you backup your site just in case.
ხდკ
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If you want to view the Refund button, then follow these steps.
Navigate towards WP Swings -> Refund-Exchange lite Setting -> General Setting -> Enable Refund and set the following necessary settings in RMA Policies Tab.1) Set the maximum number of days.
2) Select the order status in which the order can be refunded.
3) Set the taxes if you’re using any. -
How can a customer send an attachment with a refund request?
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When a customer selects the refund button, he or she will be given the option to upload an attachment to the refund request form. Customers can also attach multiple files to their requests.
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Can the admin limit the no. of attachment for a customer in the order messages?
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Yes, the admin can limit the number of attachments by going through WP Swings -> Refund-Exchange lite Setting -> Refund Tab -> Enable Attachment and Enter the number of attachments in the attachment box given below to enable attachment setting.
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How to set the order status for the orders which need to be refunded?
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It’s very easy to set up. Head towards the WP Swings -> Refund-Exchange lite Setting -> RMA Policies Tab -> and Select the order status in which the order can be refunded.
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How to use a mail configuration setting in RMA Plugin?
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Please go to the WP Swings -> Refund-Exchange lite Setting -> Refund Tab -> and in the most below you will get all the emails to
Configure for you accordingly. -
Can a customer and admin communicate while processing a refund request?
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Yes, customers and admin can communicate while processing a refund request through the order messages which you can configure from the WP Swings -> Refund-Exchange lite Setting -> Order Message Tab.
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Can the admin put some customized refund policy on the refund form?
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Yes, the admin can put a customized refund policy by going to WP Swings -> Refund-Exchange lite Setting-> Refund Tab -> and in the Appearance section please enable the refund rules and put your policies there accordingly.
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Is there any stock management functionality in this refund management plugin?
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Yes! The plugin automatically manages the stock after every successful refund of the product. Admin can set it by following steps – WP Swings -> Refund-Exchange lite Setting-> Refund Tab->. Enable to show Manage Stock Button -> then admin can manage the stock from the WooCommerce orders section accordingly.
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Is there any plugin that is compatible with Return Refund & Exchange for WooCommerce?
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The RMA plugin is compatible with the WooCommerce Gift Cards and Gift Cards For WooCommerce Pro. Admin can now provide refund functionality on gift cards to its users. But for the practical implementation users are required to fulfill two conditions i.e. the expiration period of the gift card shouldn’t be achieved and its usability should be equal to zero.
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მონაწილეები & დეველოპერები
“Return Refund and Exchange For WooCommerce – Create A Simple Warranty Management System RMA with Exchange, Wallet & Cancel Order Features” ღია პროგრამული უზრუნველყოფაა. შემდეგმა ადამიანებმა წვილი შეიტანეს მის განვითარებაში.
მონაწილეები“Return Refund and Exchange For WooCommerce – Create A Simple Warranty Management System RMA with Exchange, Wallet & Cancel Order Features” ითარგმნა 11 ენაზე. გმადლობთ თარჯიმნებო თქვენი წვლილისათვის.
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ცვლილებები
4.0.2 – RELEASED ON 9 MAY 2022
- New: Latest WP and WC Compatibility
- Fix: Bug fixes
4.0.1 – RELEASED ON 9 APRIL 2022
- Fix: Minor Bug
4.0.0 – RELEASED ON 5 APRIL 2022
- New: Some substantial changes across different areas of the plugin.
- New: Added Migrator for existing users to import all old plugin data .
- New: Compatible with latest WP and WC
- Fix: Minor Bug
3.1.4 – Released on 03 February 2022
- New: Change author from MakeWebBetter to WP Swings
- New: Notice display of current version for WP Swings.
- New: Minor Bug fixes
- New: Compatible with latest WP and WC
3.1.3 – Released on 5 November 2021
- Fix: Compatible with latest WP and WC
- Fix: Minor bug
3.1.2 – Released on 27 September 2021
- Fix: Onboarding form
- Fix: Minor bug
3.1.1 – Released on 18 August 2021
- New: Add notices for upcoming RMA renovation plugin
- Fix: Compatible with latest WP and WC
- Fix: Minor Bug and Issues Fixes
3.1.0 – Released on 14 April 2021
- Fix: Compatible with latest WP(5.7) and WC(5.2.0)
- New: WPML Compatibility
- New: Given setting to show refund button based on added page
- New: Add setting to add attachment limit during refund request
- Fix: Design issue fixed during mobile view
- Fix: Minor Bug and Issues Fixes
3.0.4 – Released on 17 December 2020
- New: order_id shortcode for view order msg mails
- New: Video link on the Overview tab
- Fix: Compatibility with Latest WP (5.6)
3.0.3 – Released on 13 November 2020
- Fix: Minor Bug Fixes
- Fix: Update in Plugin Core
3.0.2 – Released on 10 November 2020
- Fix: Compatibility with latest WP(5.5.3) and WC(4.7.0)
- Fix: Update in Plugin Core
3.0.1 – Released on 30 October 2020
- Fix: Some CSS issue with WP images
- Fix: Compatibility with Latest WP and WC(4.7.0)
3.0.0 – Released on 11 September 2020
- New: Overview Tab for plugin explanation
- New: Functionality to change the text of Refund button from admin end
- New: Functionality to change the text of View Order Message button from admin end
- New: Email notification for message conversation.
- Fix: Text change for order status and Refund request sent
- Fix: Hide refund button for guest Users
- Fix: Refund rule editor display issue
- Fix: Incorrect Notification when activating premium
2.1.2 – Released on 21 July 2020
- Important: Your translation might be lost. Please take a backup of your language translations before the update.
- New: Support for WooCommerce 4.3.0
- New: Support for WordPress 5.4.2
2.1.1 – Released on 15 July 2020
- New: Support for WooCommerce 4.3.0
- New: Support for WordPress 5.4.2
2.1.0 – Released on 18 April 2020
- New: Support for WooCommerce 4.0.1
- New: Support for WordPress 5.4
- New: Customers, Admin communication through messages.
2.0.0 – Released on 24 January 2020
- New: Compatibility with Latest WC and WP.
- Updated in plugin core and updated language
- Fix: Image save issue in the Mail Configuration setting.
- Fix: Expiry date issue with a gift card for refund process.
1.0.0
- First version.