Title: Msg91 for WooCommerce
Author: MSG91
Published: <strong>09.09.2025</strong>
Last modified: 09.06.2026

---

ჩადგმების ძებნა

![](https://ps.w.org/msg91-for-woocommerce/assets/banner-772x250.png?rev=3358441)

![](https://ps.w.org/msg91-for-woocommerce/assets/icon-256x256.png?rev=3358441)

# Msg91 for WooCommerce

 ავტორი: [MSG91](https://profiles.wordpress.org/msg91official/)

[ჩამოტვირთვა](https://downloads.wordpress.org/plugin/msg91-for-woocommerce.2.0.0.zip)

 * [დეტალები](https://ka.wordpress.org/plugins/msg91-for-woocommerce/#description)
 * [მიმოხილვა](https://ka.wordpress.org/plugins/msg91-for-woocommerce/#reviews)
 *  [დაყენება](https://ka.wordpress.org/plugins/msg91-for-woocommerce/#installation)
 * [დეველოპმენტი](https://ka.wordpress.org/plugins/msg91-for-woocommerce/#developers)

 [მხარდაჭერა](https://wordpress.org/support/plugin/msg91-for-woocommerce/)

## აღწერა

The **MSG91 for WooCommerce** plugin is an AI-powered shopping assistant that combines
automated SMS notifications, a Web Chatbot, and a WhatsApp Bot to drive conversational
commerce.

Customers can search products using natural language (“cheap shirts under 999”, “
top selling products”), manage their cart, apply discounts, and complete checkout—
all via chat. The plugin exposes a full REST API (VoiceBot API) that powers bot 
integrations, and includes a tokenized checkout hand-off so users can move seamlessly
from WhatsApp to the browser.

Administrators configure channels, discount rules, bot tokens, and automation triggers
from a single settings panel.

### Features

 * **Automated SMS Notifications** for WooCommerce events via MSG91.
 * **AI Chatbot / VoiceBot API** — REST endpoints for natural-language product search,
   cart CRUD, discount application, checkout, and order placement.
 * **WhatsApp Bot** — assisted selling and discount support over WhatsApp with deterministic
   session handling.
 * **Web Chat Widget** — real-time customer support with WooCommerce customer data
   sync.
 * **Natural-Language Product Search** — fuzzy search with intent parsing (price
   filters, sorting, category / brand / tag / attribute detection, compare & related
   products).
 * **Runtime Coupon Engine** — auto-generates and applies best-fit discount coupons
   per channel (web / WhatsApp).
 * **Multi-Channel Cart** — unified cart for guest, mobile, and logged-in users 
   with bidirectional sync.
 * **Tokenized Checkout** — browser hand-off URL that restores the bot session and
   cart automatically.
 * **Admin Interface** for AuthKey, chat-bot, WhatsApp-bot, automation, and widget
   settings.

### Supported WooCommerce Events

This plugin triggers SMS notifications for:
 – New Customer Registration (`woocommerce_new_customer`)–
Customer Update (`woocommerce_update_customer`) – New Order Placement (`woocommerce_new_order`)–
Order Update (`woocommerce_update_order`) – Payment Completion (`woocommerce_payment_complete`)–
Order Completion (`woocommerce_order_status_completed`) – Order Cancellation (`woocommerce_order_status_cancelled`)–
Order Refund (`woocommerce_order_status_refunded`)

### AI Product Search

Natural-language queries are parsed for:
 – **Price ranges** — “under 999”, “between
100 and 500”, “above 500” – **Sorting** — “cheap” (price ASC), “top selling” (total_sales
DESC), “newest” (date DESC), “top rated” (rating DESC) – **Filters** — category,
brand, tag, and product attributes (color, size, material, etc.) – **Intents** —
compare (“A vs B”), related (“similar to X”), on-sale, featured / recommended

### How to Use

= Setting Up the MSG91 AuthKey =
 1. Navigate to **MSG91 > Settings**. 2. Enter 
your **AuthKey**. 3. Select the **Default Country**. 4. Click **Save Auth Settings**.

#### Managing Automation Rules

 1. Navigate to **MSG91 > Automations**.
 2. Add or update automation rules for triggering Campaign notifications via multiple
    channels.

#### Configuring Chat Bot

 1. Navigate to **MSG91 > Chat Bot**.
 2. In the **Chat Widget** section, enter the **Bot Instructions** to define the AI
    assistant behaviour.
 3. Enable **Assisted Selling** to allow cart operations through the bot.
 4. Enable **Discount Support** to let the bot auto-apply runtime coupons.
 5. Save settings.

#### Configuring WhatsApp Bot

 1. Navigate to **MSG91 > Chat Bot**.
 2. In the **WhatsApp** section, select the **WhatsApp Number**.
 3. Enable **Use Widget Bot** to reuse the chat-widget bot for WhatsApp (instead of
    creating a separate bot).
 4. Enable **Assisted Selling** and **Discount Support** as needed.
 5. Save settings.

#### Configuring Chat Widget

 1. Navigate to **MSG91 > Chat Widget**.
 2. Select the **Widget Token** from the dropdown.
 3. Configure the **WhatsApp Number** for the widget.
 4. Click **Save Settings** or **Preview Widget** to test.

### File Storage and Data Management

This plugin follows WordPress.org guidelines for file storage:

#### Data Storage Location

 * Plugin Data: All plugin-generated files are stored in the WordPress uploads directory
   at `wp-content/uploads/msg91-for-woocommerce/`
 * WordPress Compliance: Ensures compatibility with plugin update guidelines
 * Automatic Cleanup: Files are removed when the plugin is uninstalled

#### File Operations

The plugin uses the WordPress filesystem API for secure operations:
 – Save JSON
files in uploads directory – Read stored JSON files – Delete files when needed –
Automatic migration of old files to uploads during activation

### External Services

This plugin connects to external services:

#### MSG91.com

 * Purpose: SMS delivery, chat-bot orchestration, WhatsApp template / campaign management,
   and inbox linking
 * Data sent: User phone numbers, message content, campaign data, bot configuration
 * API Endpoints: https://control.msg91.com/api/v5
 * Terms of use: https://msg91.com/terms
 * Privacy policy: https://msg91.com/privacy

#### Additional Services

 * IP Info API: Used for location-based services (https://ipinfo.io/json)
 * Sokt.io: Used for flow management (https://flow.sokt.io)

### Support

For any issues, contact support via [GitHub Issues](https://github.com/your-repo/issues)

or the WooCommerce Support Forums.

## დაყენება

 1. Download the plugin ZIP file.
 2. Navigate to **Plugins > Add New** in your WordPress admin panel.
 3. Click **Upload Plugin**, select the ZIP file, and click **Install Now**.
 4. Activate the plugin.
 5. Go to **MSG91 > Settings** to configure the AuthKey.
 6. Go to **MSG91 > Chat Bot** to configure the chat bot, WhatsApp bot, and discount
    rules.
 7. Go to **MSG91 > Chat Widget** to configure the web widget token and WhatsApp number.

## ხდკ

### What is MSG91?

MSG91 is a cloud communication platform that provides SMS, WhatsApp, and chat-bot
services for businesses.

### Do I need a MSG91 account?

Yes, you need a MSG91 account to obtain the AuthKey and bot IDs required for SMS
and chat-bot features.

### Is this plugin free?

Yes, this plugin is free and open source under the GPLv2 license.

### Does this plugin work with WooCommerce?

Yes, WooCommerce must be installed and activated.

### Can customers checkout from WhatsApp?

Yes. The plugin generates a tokenized checkout URL that restores the bot cart and
session in the browser.

### What customer types are supported?

Guest (widget), mobile (WhatsApp), and logged-in WordPress users. Each has a deterministic
session and isolated cart.

## მიმოხილვები

There are no reviews for this plugin.

## მონაწილეები & დეველოპერები

“Msg91 for WooCommerce” ღია პროგრამული უზრუნველყოფაა. შემდეგმა ადამიანებმა წვილი
შეიტანეს მის განვითარებაში.

მონაწილეები

 *   [ MSG91 ](https://profiles.wordpress.org/msg91official/)
 *   [ msg91 ](https://profiles.wordpress.org/msg91/)

[გადათარგმნეთ Msg91 for WooCommerce თქვენს ენაზე.](https://translate.wordpress.org/projects/wp-plugins/msg91-for-woocommerce)

### დაინტერესებული ხართ დეველოპმენტით?

[დაათვალიერეთ კოდი](https://plugins.trac.wordpress.org/browser/msg91-for-woocommerce/),
შეამოწმეთ [SVN რეპო](https://plugins.svn.wordpress.org/msg91-for-woocommerce/), 
ან გამოიწერეთ [შექმნის ჟურნალი](https://plugins.trac.wordpress.org/log/msg91-for-woocommerce/):
[RSS](https://plugins.trac.wordpress.org/log/msg91-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## ცვლილებები

#### 2.0.0

 * Added AI VoiceBot API with natural-language product search, cart CRUD, discount,
   checkout, and order placement.
 * Added WhatsApp Bot integration with assisted selling and discount support.
 * Added runtime coupon / discount engine with channel-aware rules.
 * Added tokenized checkout for seamless WhatsApp-to-browser hand-off.
 * Added fuzzy product search with intent parsing (price, sort, category, brand,
   tag, attributes, compare, related).
 * Added Web Chat Widget integration with WooCommerce customer data sync.
 * Updated admin settings panel for unified chat-bot and WhatsApp-bot configuration.

#### 1.0.0

 * Initial release
 * Basic SMS automation functionality
 * Admin interface for managing automations
 * Secure AuthKey storage

## მეტა

 *  Version **2.0.0**
 *  Last updated **5 დღის წინ**
 *  Active installations **70+**
 *  WordPress version ** 5.0, ან უფრო მაღალი **
 *  Tested up to **7.0**
 *  Language
 * [English (US)](https://wordpress.org/plugins/msg91-for-woocommerce/)
 * Tags
 * [chatbot](https://ka.wordpress.org/plugins/tags/chatbot/)[msg91](https://ka.wordpress.org/plugins/tags/msg91/)
   [Notifications](https://ka.wordpress.org/plugins/tags/notifications/)[sms](https://ka.wordpress.org/plugins/tags/sms/)
   [woocommerce](https://ka.wordpress.org/plugins/tags/woocommerce/)
 *  [დამატებითი ხედი](https://ka.wordpress.org/plugins/msg91-for-woocommerce/advanced/)

## რეიტინგები

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/msg91-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/msg91-for-woocommerce/reviews/)

## მონაწილეები

 *   [ MSG91 ](https://profiles.wordpress.org/msg91official/)
 *   [ msg91 ](https://profiles.wordpress.org/msg91/)

## მხარდაჭერა

გაქვთ კომენტარი? გჭირდებათ დახმარება?

 [მხარდაჭერის ფორუმის ნახვა](https://wordpress.org/support/plugin/msg91-for-woocommerce/)