ეს პლაგინი არ დატესტილა WordPress-ის 3 ძირითად ვერსიაზე. როგორც ჩანს, ის უკვე აღარ არის მხარდაჭერილი და შესაძლოა არ იყოს თავსებადი WordPress-ის მიმდინარე ვერსიასთან.

Helpdesk Support Tickets Plugin for WordPress

აღწერა

Helpdesk system to allow your Customers to create Support Tickets from your website.

  • Built only for WordPress websites.
  • No subscriptions, no limitations, no registrations: install and go!
  • Tickets search, ordering, filtering by Status.
  • Create Tickets on Customer’s behalf.
  • Add Messages and receive Customer’s messages.
  • Email notifications included.
  • Attach files to Tickets.
  • Front-end included: let your Customer open Tickets from your website!
  • Responsive, works on mobile, fast AJAX structure.
  • Install wizard will configure the plugin in 1 minute.
  • Exensions coming soon!

NEW! 29/04/2017: Added Colors for different Ticket Statuses

ეკრანული სურათები

  • Tickets Search and List
  • Ticket details
  • Add Message to Ticket
  • Settings page
  • Create new Ticket as Agent
  • Front-end page for Customers
  • Front-end Create New Ticket pageS

დაყენება

  • Login as Administrator of your portal;
  • Navigate to Plugins -> Add New;
  • Click on Upload;
  • Select and Upload the .zip file you downloaded from this website;
  • Activate the new plugin.
  • Short code for Front End: [helpdesk-support-tickets]

ხდკ

Installation Instructions
  • Login as Administrator of your portal;
  • Navigate to Plugins -> Add New;
  • Click on Upload;
  • Select and Upload the .zip file you downloaded from this website;
  • Activate the new plugin.
  • Short code for Front End: [helpdesk-support-tickets]

მიმოხილვები

15.05.2017
Dashboard is very positive. Problem fixed very fast
19.04.2017
I found this with google. There are many helpdesk for wordpress but expensive and looking old. I am new to WP and this plugin is simple and no problems so far (I installed today...). I had a problem and I was given answer in minutes. I would like to see more functions tho...
2 რევიუს წაკითხვა

მონაწილეები & დეველოპერები

“Helpdesk Support Tickets Plugin for WordPress” ღია პროგრამული უზრუნველყოფაა. შემდეგმა ადამიანებმა წვილი შეიტანეს მის განვითარებაში.

მონაწილეები

გადათარგმნეთ Helpdesk Support Tickets Plugin for WordPress თქვენს ენაზე.

დაინტერესებული ხართ დეველოპმენტით?

დაათვალიერეთ კოდი, შეამოწმეთ SVN რეპო, ან გამოიწერეთ შექმნის ჟურნალი : RSS.

ცვლილებები

1.0.23

  • Initial Release

1.0.26

  • Changed Active base color
  • Added cursor pointer over tabs

1.0.27

  • Added different colors for ticket statuses
  • Fixed an error that would send email notifications even if they’re disabled

1.1.1

  • Redesign of the ticket details page

1.1.3

  • Fixed problem with customer name search in tickets search
  • Added Dashboard!

1.1.4

  • Fixed problem with “sweetalert.js”, that was showing an error right after installing the plugin
  • Reworked some parts to improve performace
  • Tests with latest versions of wordpress
  • Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket’s details page.